A3 Problem Solving in Healthcare

Use the A3 process to facilitate lean management.

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Course details

ceus icon CEUs 1.4

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Registration details

A3 Problem Solving in Healthcare

Use the A3 process to facilitate lean management.

What you’ll be able to do — competencies

  • Write a problem statement
  • Analyze current condition information
  • Explore and find root causes
  • Develop, deploy and sustain countermeasures
  • Coach others to make improvements

Course description

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The A3 process is a problem-solving tool to facilitate lean management. Lean organizations often use the A3 process to manage work at the project, program, and portfolio levels. This course provides an overview of A3 problem solving and how to use the A3 process to improve patient experience. Students practice developing A3s and coaching others during the A3 development process. This course provides experience (e.g. learning by doing) in using A3 thinking to empower people to improve value delivery to patients, customers, employees, and other key stakeholders.

Next available start dates

We aren’t currently offering this course, but we do update our course offerings on a regular basis. Please check back or browse our catalog for more courses that may be available now.

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