Frequently Asked Questions

How can I register for classes with Tombolo Institute at Bellevue College?

Students do not need to apply to register for classes at Tombolo Institute. You can enroll online, over the phone with Customer Service at (425) 564-2263.

Are there funding options available for Tombolo Institute at Bellevue College classes?

While most classes are non-credit and do not qualify for financial aid, students receiving unemployment may qualify for certain resources. For more information, please visit the Worker Retraining Office website, or call (425) 564-4141.

I am a veteran. Is GI Bill funding available for Tombolo Institute at Bellevue College classes?

As they are non-credit, most Tombolo Institute classes do not qualify for funding. However, we encourage our veteran students to contact Bellevue College’s Veteran’s Office for assistance by visiting their website, or by phone at (425) 564-2220.

I am an International Student. Where can I find more information on F-1 Student Visa requirements?

Please contact Bellevue College’s Office of International Education and Global Initiatives online at the website, or by phone at (425) 564-3185.

Does Tombolo Institute offer degree programs?

Tombolo Institute offers non-credit classes and Certificate programs. For more information on credit degree programs, visit the Bellevue College Main Campus website, or call them at (425) 564-2222.

How can I learn more about a class or certificate program?

You can browse the full Tombolo Institute catalog here. Students may also contact a Program Manager from their program area of interest

How do I create my Net Id?

Your NetID is your electronic identity at Bellevue College. It is a combination of a username and password which allows you to log in to online and computing services such as email, Canvas, and computers on campus. Once you have been issued your college SID (system Identification number) and PIN (password) you will need to create your NetID online. Create your NetID here.

Policies

Withdrawal and refund policy

Students who withdraw (drop) a course will be assessed a $10 processing fee on all refunds. The processing fee will be assessed on a per course basis. A full refund (less the processing fee) will be made if the course is dropped at least three (3) business days prior to the start of a course or event. No refunds are available after that time. Some courses, offered in partnership with 3rd party vendors, do not allow refunds. Please check the refund policy listed in the description for these courses. If a course or event is cancelled by Bellevue College, a 100% refund will be made.

The deadlines for dropping a course are as follows:

Monday class

5:00 p.m. on previous Tuesday

Tuesday class

5:00 p.m. on previous Wednesday

Wednesday class

5:00 p.m. on previous Thursday

Thursday class

5:00 p.m. on previous Friday

Friday class

5:00 p.m. on previous Monday

Saturday class

5:00 p.m. on previous Tuesday

Sunday class

5:00 p.m. on previous Tuesday

 

Late registration policy

In order to provide a consistent and high-quality educational experience, Tombolo Institute does not allow late registration. Students must be registered a minimum of two business days prior to the scheduled class start date.

 

Underage student policy

Tombolo Institute provides education offerings primarily for adult learners. Unless a course or program is specifically designed for a younger age group, students under 18 years of age may be granted permission to enroll according to the following guidelines.

  • 16 and 17-year-old students may enroll in some classes with the required release form. However, certain classes may require a minimum age of 18.
  • 12 through 15-year-old students may enroll in some classes if accompanied by a parent or adult guardian over 18 who is also registered and participating in the same class. Students may not attend class unaccompanied.
  • Students under 12 years of age may enroll only in classes specifically designed for that age group.

Underage students are required to provide a signed health authorization and release form prior to the start of class. See ‘Release of liability and medical release’ below.

Payment Plan

The BC Tuition Payment Plan allows students to stretch out class enrollment fees so the full amount is not due all at once.

  • Easy online enrollment through Nelnet Business Solutions, an approved third-party vendor
  • Automatic monthly payments with no interest
  • $25 non-refundable enrollment fee (quarterly enrollment required)

Accepted Payment Methods

  • Automatic payment from bank account (checking or savings)
  • Automatic payment from credit or debit card

Fees to Participate

  • $25 non-refundable enrollment fee per quarter (ACH & credit card)
  • $30 returned payment fee if a payment is unsuccessful for lack of available funds or incorrect account information.

For continuing education courses, students must enroll in the plan at least 1 week (7 days) prior to the class start for which you would like to enroll and within 48 hours of registering for the course.

IMPORTANT: Payment plan enrollment after the due date will not stop the class drop process.

Payment Plan Termination

It is important to ensure that payments will process successfully.

Payment plans will be terminated immediately if the first scheduled payment is unsuccessful. If a payment plan is terminated, the student may be dropped from their class. All other unsuccessful scheduled payments for all payment plan participants will be automatically re-attempted on the 20th and 5th days of the month following the scheduled payment date. If a payment plan is terminated, the student is subject to the continuing education payment policy and may be dropped from classes.

Instructions for Setting up a Payment Plan via Nelnet Business Solutions

  • If you have not already done so, create a student profile in CampusCE, the continuing education registration system.
  • Call customer service at 425-564-2263 to verify that your classes are available, and the cost of the classes. Tell the customer service representative that you will be using a Nelnet payment plan.
  • Next, go to mycollegepaymentplan.com/Tombolo to enroll in the payment plan program.
  • After enrolling in the payment plan, contact customer service again at 425-564-2263 or via email at info@tomboloinstitute.com.  They will confirm your enrollment in the payment plan and register you for your course.

What to do if you add or drop classes?

If you add classes and your class costs increase, your payment plan amount and payments will be increased on your next payment provided there are at least ten (10) business days prior to the next scheduled payment (outside the 10 day limit any changes will be adjusted to the remaining scheduled payments). You will receive an email notification the next business day if there will be any changes in the preauthorized payment amount. If the ten (10) days prior fall on a weekend or holiday the deadline to change your payment amount is the last business day prior to the weekend or holiday.

Students are responsible for dropping classes. If you are registered for a course and do not drop prior to the refund drop deadline, then payment is expected in full.

Employee vouchers

For Boeing Employees

As a Preferred School Partner of Boeing’s Learning Together Program, we offer a variety of certificates and courses for Boeing employees. Learn more about our professional development opportunities that may be eligible for funding from Boeing’s Learning Together Program. Be sure to check with your supervisor or Learning Together representative to make sure you are eligible. Eligible participants with vouchers should contact customer service at info@tomboloinstitute.com for additional instructions.

For Other Employee Education Programs

The Tombolo Institute at Bellevue College works with many businesses who wish to sponsor their employees’ education. Please contact info@tomboloinstitute.com if you would like to become an employee education partner organization.

Students with disabilities

Students with disabilities Bellevue College Continuing Education is committed to providing access to students who visit, work and study at north campus. Student accommodations are coordinated by the Disability Resources Center (DRC).

There is a formal process for students to initiate services and request accommodations. New students or students who have not previously contacted the DRC for services should review information online.

Students may apply for reasonable accommodations at any time. However, timely application (4-6 weeks before a course begins) will help facilitate timely approval and set-up of an accommodation(s).

The Disability Resource Center may be reached at 425-564-2498 or via email at drc@bellevuecollege.edu or online.

Release of liability

Release of liability Underage students are required to provide a signed health authorization and release form prior to the start of class. Please download the Release of Liability and Medical Release form The form may be provided in person on the first day of class, sent via email to info@tomboloinstitute.com, or mailed to 3000 Landerholm Circle SE, Bellevue, WA 98007-6484.

Students participating in classes which may include strenuous activity or have associated activities which may include travel by automobile or other conveyance may be required to provide an activity release and limitation of liability form. Signed forms should be submitted on the first class day. Please download the Release of Liability and Medical Release form and bring it to your first class.

Security and privacy statement

Security

All online registrations are processed through CampusCE, which is an authorized registration provider for Bellevue College. CampusCE is a Verisign-secure site.

Privacy

Tombolo Institute is committed to making sure your personal information remains confidential. We will not sell, loan, or provide any of your personal information to anyone outside of Bellevue College.

Social Security Number

Your SSN is confidential, and, under federal law, it is protected and will not be disclosed to unauthorized parties. Disclosure may be authorized for the purposes of state and federal financial aid, Hope/Lifetime Learning tax credits, academic transcripts or accountability research.

Emergency and weather

Severe weather or other conditions that may result in the decision to close campus require Tombolo Institute to respond in a flexible way to facilitate continuous learning. If the physical campus is closed, then on-campus sessions will be delivered remotely using alternative virtual sessions delivered via remote learning options (e.g. Zoom, MS Teams or Blue Button in the Canvas environment). Students will be notified by their instructors by email of record for instructions on how to proceed. Classes which are already scheduled in the online environment will continue as usual.

Please be aware that during emergency or weather-related closures, Tombolo Institute staff may not be available for phone calls.

If you do not have, or do not wish to have a Bellevue College NetID and e-mail address, you can receive similar text and email emergency notices from SchoolReport.org or other news sources.

Other ways to stay informed

  • Check the Bellevue College homepage–During high alert periods when closures are a possibility, the BC home page will display a visible banner to provide the latest status.
  • Call Bellevue College’s 24-hour recorded message at (425) 401-6680

COVID-19 Information

To protect the health and safety of the Bellevue College campus community and the public, the College requires all faculty and staff to be fully vaccinated against COVID-19 beginning October 18th, 2021, with an authorized vaccine unless an individual receives an authorized exemption. This includes those that do not plan to come to campus.

For more information and resources regarding COVID-19, click here.

Bellevue College

The main campus at Bellevue College offers practical degrees and certificates that fast-track your entry into the workforce. To start your career with Bellevue College, click here.

For Community Education at Bellevue College, including Language and Retiree programs, click here.

The Center for Career Connections has many resources available for Bellevue College students, alumni, employers, faculty, and staff members.

The Department of Public Safety at Bellevue College is on the main campus in B132. Office Phone: 425-564-2400. Officer 24/7 mobile: 425-466-9365 Email: publicsafety@bellevuecollege.edu